Our Service

What services do you offer?

Our services include primary care, urgent care, general care, and new prescriptions or refills. We offer online care for acne, hypertension, herpes, and many more, along with providing online prescriptions or refills (if required).

Do you offer mental health care?

We do not offer mental health care on this platform. However, you can reach out to licensed psychiatrists and psychologists on our second opinion platform for medical advice and professional second opinion from anywhere, anytime.

Are your services available 24/7/365?

Currently, our services on this platform are available from 7 AM to 11 PM EST every day. However, we have a 24-hour booking window to schedule a video visit during our working hours.

Are your services available throughout the United States?

Our services are available in all 50 states. But in line with state-wise telemedicine guidelines and laws, some services are unavailable in certain states.

How old should I be to use your services?

You must be 16 years of age or above to use our services.

Can I get care for my child or someone else on this platform?

Our services are only available for those older than 16 years of age. You can assist or help others over the age of 16 to get care on our platform. You just have to create a new account for each adult who wants to avail our virtual primary care services.

Can I get care for a medical emergency on this platform?

We provide urgent care for allergies, herpes simplex virus (HSV) infections, sore throat, urinary tract infections (UTIs), and other conditions. But for acute injury or illness that poses an immediate risk to a person's life (medical emergencies), including severe allergies like anaphylactic shock, we recommend you visit your nearest emergency room (ER) immediately.